Terms of Use

Terms of Use

Last updated: August 2026

Welcome to Snuggly Pups. These Terms of Use govern your access to and use of www.snugglypups.com. By using our website or placing an order, you agree to these terms. If you do not agree, please do not use our website.

1. About Us

Snuggly Pups is an online retailer offering premium products designed to improve the comfort and wellbeing of dogs.

For any questions, please contact us at:

Email: support@snugglypups.com

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

3. Products

We aim to ensure all product descriptions, images, pricing, and availability are accurate. However, occasional errors may occur.

We reserve the right to:

  • Correct pricing or description errors.
  • Modify or discontinue products without notice.
  • Refuse or cancel orders where necessary.

Product colours may vary slightly depending on your screen or device settings.

4. Pricing & Payments

All prices displayed on our website are shown in the selected currency and may change without prior notice.

Payment must be received before your order is processed.

We use secure third-party payment providers to process payments. We do not store your payment card details.

5. Orders

After placing an order, you'll receive an order confirmation by email.

This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse or cancel any order due to:

  • Pricing errors.
  • Suspected fraud.
  • Product availability.
  • Incorrect customer information.

If payment has already been taken, any cancelled order will be fully refunded.

6. Shipping

Estimated delivery times are provided as a guide only and are not guaranteed.

Snuggly Pups is not responsible for delays caused by:

  • Shipping carriers.
  • Customs processing.
  • Severe weather.
  • Events beyond our reasonable control.

Customers are responsible for providing accurate shipping information.

7. Returns & Refunds

Please refer to our Refund & Returns Policy for full details regarding returns, exchanges, and refunds.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Videos
  • Website design

is the property of Snuggly Pups or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without our prior written permission.

9. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorised access to our systems.
  • Upload malicious software or code.
  • Interfere with the operation or security of the website.
  • Use automated tools to scrape or copy website content without permission.

10. Product Disclaimer

Our products are designed to provide comfort and relaxation for pets.

They are not intended to diagnose, treat, cure, or prevent any medical or behavioural condition.

If your pet has a health concern, injury, or ongoing anxiety, please consult a qualified veterinarian.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Snuggly Pups shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

12. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, privacy practices, or services provided by those websites.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

We may update these Terms of Use from time to time.

Any changes will become effective immediately upon publication on this page. Continued use of our website after changes have been made constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the applicable consumer and commercial laws relevant to your jurisdiction. If you are purchasing from the United States, United Kingdom, Canada, Australia, or another country, your statutory consumer rights remain unaffected.

16. Contact Us

If you have any questions about these Terms of Use, please contact us:

Snuggly Pups
Website: www.snugglypups.com
Email: support@snugglypups.com